GSB customer service (Zambia)
How to contact GSB support and which channel suits which question.
Play at GSB →GSB in Zambia offers a Help Centre and support channels for registration, verification, deposits, withdrawals and bonuses, plus physical betting shops where you can get help in person.
Contact channels
- GSB offers a Help Centre with guides on deposits, withdrawals, bonuses and cash out.
- Support is available for registration, verification, payments and bonus questions.
- Use the on-site help channels for account-specific issues such as a pending withdrawal.
- GSB also has physical shops where you can get help in person.
Payment and Bonus Details for Support Queries
Deposits at GSB start from ZK1, and mobile money is available for payouts. If a mobile money withdrawal has not arrived, note the amount and the time of the request before contacting the Help Centre or visiting a GSB shop, as these details make the query clearer. Questions about the 200% sports welcome bonus up to 2,000 ZMW, such as whether your account qualifies, go through the same channels. This site also has separate pages on withdrawals, bonuses and registration. Betting and casino play are for adults aged 18+ only; keep stakes within what you can afford to lose.