Account verification (KYC) at GSB
What GSB may ask to confirm your account in Zambia and when it is worth doing it.
Play at GSB →GSB in Zambia identifies your account by your registered Zambian mobile number. As a licensed operator it may ask you to confirm your identity before your first withdrawal, so keep your details accurate and verify early to avoid 1–2 day payout delays.
What you need to verify
- Your registered Zambian mobile number is the main identifier for your GSB account.
- As a licensed operator, GSB may ask you to confirm your identity before a first withdrawal.
- Keep your phone number and account details accurate so payouts are not held up.
- Verifying early means your first withdrawal clears without an extra checks delay.
Frequently asked questions
Does GSB require verification?
Your mobile number identifies your account; GSB may ask you to confirm your identity before paying out.
When should I verify my GSB account?
Early — so your first withdrawal is not held up for checks.
How does verification connect to mobile money withdrawals at GSB?
GSB Zambia pays out through mobile money, and the same Zambian mobile number you registered with identifies your account. So the details held on your profile should line up with the wallet receiving the funds; if they do not, GSB may ask you to confirm your identity before the money is released. Responding promptly keeps the fast payout route open rather than leaving a request sitting in review. Gambling here is for adults aged 18 and over, so an age check can form part of the same process.